Shipping policy
Thank you for shopping with Junkie Jeans. This Shipping Policy explains how we process and deliver orders.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, product launches, or holiday periods, processing times may be slightly longer.
Shipping Destinations
Junkie Jeans currently ships to selected domestic and international destinations. Availability may vary based on local regulations and carrier service areas.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
Any applicable shipping charges will be displayed before you complete your purchase.
Estimated Delivery Times
Estimated delivery times begin after order processing:
| Region | Estimated Delivery Time |
|---|---|
| Domestic | 2–7 business days |
| Europe | 3–10 business days |
| International | 5–20 business days |
Delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We may be unable to modify the shipment once it has been dispatched.
- Additional shipping fees may apply if a package is returned and requires reshipment.
Lost, Delayed, or Damaged Shipments
If your package is lost, significantly delayed, or arrives damaged:
- Contact our customer support team as soon as possible.
- Include your order number and any relevant photos (for damaged items).
- We will work with the carrier to investigate and determine an appropriate resolution.
Failed Deliveries
If a package is returned due to:
- An incorrect address
- Failure to collect the package
- Refusal of delivery
The customer may be responsible for additional shipping charges before the order can be resent.
Contact Us
For questions regarding shipping or delivery, please contact:
Junkie Jeans Customer Support
Email: georgeemmanuell1122@gmail.com
Website: www.junkiejeansstreetwear.com